Workshop and Service

UAE Hotline 800 JUMA (5862)

Your Al Awtaan workshop service provider includes fault finding, analysing and inspection on-site by our service engineers, to determine fault and corrective action. The service engineers assess the root-cause of the water technology equipment(s) malfunction and report to the customer on the required remedies to solve the problem.

Al Awtaan workshop team install and commission, pumps, motors, booster sets, SMC Tanks, heaters and electrical control panels to the highest standards and professionalism, and in accordance with the original manufacturer best practice and guidelines.

Al Awtaan Production team is supported by a 40,000 Square Feet production facility.The production facility consists of a dedicated team that produces pump sets, electrical control panels, base plates, and accessories.

Al Awtaan production team are equipped with the latest tools, original spare parts kits, service manuals and installation guide that allows full servicing solutions for the aftermarket requirements.

Al Awtaan Trading Co. Workshop and Production team offers:

Workshop and Service Sales
Our workshop and service sales team provide a number of services to help ensure our water technologies products are always providing you the best service. Contact us today, and we will be glad to help you.

ARJ Routine Maintenance Contracts
Preventive Routine Maintenance Contracts, with a scheduled based maintenance to ensure that the equipment and system are working and no malfunction takes place. This ensures that the equipments are running properly and components are replaced in a proper scheduled approach.

Repair Contracts
Our repair contracts are used to fix any issues with equipments. Repairing is done either on-site or in our repairs workshop. Using original spare parts and ensuring the equipment is fully tested and working before it is returned to the customer.

Pump Station Refurbishment
Al Awtaan service engineers inspects and assess the conditions of existing equipments in pumping stations and refurbish and install new water technology equipments to ensure the continuation and enhancement of its operation.

Pumps Replacement
Al Awtaan have the capability to replace any kind of existing pumps with new ones that serves the needs of the application.

Sales of Spare Parts
Al Awtaan has the documentations required to identify and exchange any spare parts for our delivered equipments. Al Awtaan holds sustainable level of spare parts stock that is available to serve the market.